Payment Policy

At Luckins, we aim to provide a secure and straightforward checkout experience. This policy outlines the payment methods we accept, our billing currency, and how we protect your financial information.

1. Accepted Payment Methods

We accept a variety of secure payment options to ensure convenience for our customers in Singapore and worldwide. You can complete your purchase using:

Credit/Debit Cards: Visa, Mastercard, American Express
Digital Wallets: Apple Pay, Google Pay
Express Checkout: PayPal

2. Transaction Currency

All transactions on www.luckins.shop are processed in United States Dollars (USD).
If your local currency is not USD (e.g., SGD), the final amount will be calculated by your bank or card issuer based on their prevailing exchange rate at the time of the transaction.

3. Payment Security (SSL)

Your security is our top priority. To ensure a safe shopping environment:

We use Secure Sockets Layer (SSL) technology to encrypt all personal and payment information transmitted during the checkout process.
Luckins does not store your full credit card details on our servers. All payments are processed through PCI-compliant third-party gateways.

4. Billing Information

To ensure successful order processing, please ensure that your billing address matches the information on file with your financial institution. If there is a discrepancy, your order may be delayed for additional verification.

5. Taxes and Duties

For customers in Singapore, please note that any applicable import duties or Goods and Services Tax (GST) are the responsibility of the customer upon delivery, as transactions are processed internationally.

6. Corporate Identity

This website and all financial transactions are managed by our parent company:

Legal Entity: METALLINK SOLUTIONS PTY LTD
Registration Number (ACN): 697 269 462
Business Address: Unit 5006, 5 Parkland Bvd, Brisbane City, QLD 4000, Australia
Managing Director: Greg Lock